Job Title: Customer care Executive

Experience: 0–1 Year
Location: Jaipur, Rajasthan (or update as needed)
Employment Type: Full-time

Job Summary

We are looking for a Customer Support Executive with excellent communication and interpersonal skills to assist customers, resolve their queries, and build positive relationships. The ideal candidate should be confident, customer-focused, and capable of persuading clients while maintaining a professional and friendly approach.

Key Responsibilities
Handle customer inquiries via phone, email, chat, or WhatsApp.
Understand customer requirements and provide appropriate solutions.
Persuade prospective and existing clients by explaining products and services effectively.
Resolve customer complaints and ensure timely follow-up.
Maintain accurate records of customer interactions.
Coordinate with internal teams to resolve customer issues.
Build long-term customer relationships through excellent service.




Meet customer satisfaction and response time targets.

Required Skills
Excellent verbal and written communication skills.
Strong persuasion and negotiation abilities.
Valuable listening and problem-solving skills.
Customer-centric attitude with a positive approach.
Basic computer knowledge (MS Office, Email, CRM tools preferred).
Ability to work in a rapid-paced workplace.
Good time management and organizational skills.

Qualifications
Graduate in any discipline (preferred).
Freshers or candidates with up to 1 year of experience in customer support, customer service, telesales, or client handling are welcome to apply.

Preferred Qualities
Confident and professional personality.
Quick learner with a willingness to grow.
Ability to handle customer objections politely.
Team player with a positive attitude

Work Location: In person

📌 Customer Care Executive Jaipur
🏢 Astrourja
📍 Jaipur