Job Description

YOU MUST:
Be obsessed with cleanliness and spot the tiniest speck of dust
Be proactive and notice what needs to be cleaned before anyone tells you
Have an eye for detail and take pride in your work
Be consistent, punctual, and reliable every day
Be open to feedback and always look to improve
Be physically fit and prepared for a rapid-paced, hands-on role
Understand hygiene and cleanliness as essential to guest experience
Be cheerful, humble, and courteous when interacting with guests
Be open to rotational shifts and weekly offs
Thrive in a team-first workplace with high collaboration
Be willing to relocate to different Zostel properties as per requirement

YOU WILL:
Report to the Property Manager
Be a vital member of the Zostel Operations team, ensuring high cleanliness standards
Take responsibility for cleaning guest rooms, bathrooms, common areas, and back-of-house spaces
Regularly check and restock room and bathroom supplies
Ensure laundry operations (bed linens, towels, etc.) are timely and spotless
Maintain proper inventory of housekeeping supplies and report shortages
Follow checklists for daily, weekly,



and deep-cleaning tasks
Help with guest requests related to room cleanliness, linen replacement, etc.
Work closely with front desk and kitchen staff for timely turnovers
Comply with all hygiene and safety protocols as per Zostel SOPs

YOU ARE:
Experienced in housekeeping, preferably in hostels, hotels, or hospitality setups
A team player with a solid work ethic and attention to detail
Open to learning and adapting to the Zostel way of working
Comfortable communicating in basic English or Hindi

Note: This is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. Meals and stay will be provided for you at the property itself.

Summary

Join our Housekeeping Team to ensure property cleanliness and hygiene, foster a welcoming atmosphere, and deliver the signature Zostel vibe. Experienced candidates preferred. Hiring, communication, and liabilities for this franchise role are handled by the franchise partner, not Zostel Central.

📌 Housekeeping Team Gurugram
🏢 Zostel
📍 Gurugram