Documentation Preparation
Prepare shipping and export documentation such as:
Booking with carrier/liner
Preparing HBL/ MBL draft
Submission of SI to liner
Creating and releasing Bill of Lading (B/L)
Shipping Instructions
Coordination with Stakeholders
Liaise with shippers, consignees, carriers, and customs brokers to gather required information and ensure documentation accuracy.
Customs Compliance
Ensure all documents comply with relevant customs regulations, tariffs, and export/import laws.
Coordinate with customs for clearance and timely submission of documents.
Data Entry and Record-Keeping
Input shipment data into logistics or ERP systems.
Maintain organized records for auditing and tracking purposes.
Shipment Tracking and Updates
Monitor shipment status and update clients or internal teams accordingly.
Ensure timely dispatch and delivery by tracking cargo movements.
Invoice and Payment Support
Coordinate with finance or accounting teams to generate invoices and process freight-related payments.
Handling Discrepancies
Identify and resolve documentation errors or mismatches to avoid shipment delays or legal issues.
Client Support
Provide customers with document-related guidance and respond to queries regarding shipping paperwork.