Key Responsibilities:
Greet customers, assess service needs, and provide repair/maintenance recommendations.
Communicate customer concerns to technicians and ensure proper diagnosis.
Manage work orders, track service progress, and ensure on-time completion.
Provide updates to customers and ensure post-service satisfaction.
Upsell additional services and products when appropriate.
Maintain accurate records of services and parts used.
Qualifications:
Previous experience in automotive service, preferably with multi-brand knowledge.
Robust communication, customer service, and organizational skills.
Ability to explain technical information clearly.
A valid driver’s license.
Advantages:
Competitive salary, attractive incentives and benefits.
Professional development and training opportunities.