ROLE AT A GLANCE Category Category A — Sales & Pre-Sales

Practice Creatio CRM / No-Code / AIVelocity | CX Practice Leadership

Reports To Chief Experience Officer (CXO) / VP — CX Practice

Experience 5–8 Years

Qualification B.Tech / B.E. preferred

- MBA/PGDM from a recognised institution

Base Location Gurugram, Haryana (Head Office) | Delhi/NCR

Remote Eligible Not applicable — leadership presence required at HO

Travel Domestic + international

- APAC active
- EMEA/NA in Phase II

Employment Type Full-Time, Permanent | Virtuos Digital Limited (VDC.com) ABOUT THE ROLE Virtuos Digital Limited has been a Creatio partner since 2017 — one of the earliest adopters in India — with a portfolio of successful implementations across CRM, Operations, and Service. Now, with Creatio's evolution into a leading No-Code Process Automation and CRM platform, and with Virtuos's own AIVelocity Product Suite as a powerful AI layer on top of Creatio, we are making a decisive, strategic investment in building a brand-new practice around this extraordinary platform.

As Practice

Head, you will be the strategic architect and commercial engine of Virtuos's Creatio practice. You will define the go-to-market across India, activate APAC markets, and lay the foundation for Phase II expansion into EMEA and North America. You will not just sell Creatio licences — you will take purpose-built industry applications, No-Code accelerators, and AIVelocity-powered solutions to markets that have never seen anything like this from an Indian consulting partner.

This is a high-autonomy, high-accountability founding role for someone who understands the enterprise software market, has the commercial instincts to build a pipeline from scratch, and has the leadership presence to recruit, inspire, and develop a world-class team.

KEY RESPONSIBILITIES • Define and execute the Creatio practice GTM strategy across India, APAC,



and Phase-II geographies; set revenue targets, partner strategy, and headcount plan.

- Own P&L; for the Creatio practice; forecast pipeline, bookings, and margin monthly.
- Drive AIVelocity + Creatio go-to-market: positioning combined solutions as AI-native CRM and

No-Code platforms for enterprise clients.

- Build and lead the Creatio industry applications programme — Sales CRM, Marketing

Automation, Service Management, HR Ops, FinTech, and Operations — targeting specific verticals with purpose-built solutions.

- Own the Creatio global partner relationship; co-develop joint GTM plans, deal registration strategy, and partner-funded incentive programmes.
- Lead executive client engagements from discovery to signed contract: solution framing, value quantification, commercial negotiation.
- Build the pre-sales capability: RFP/RFI responses, PoC programmes, demo scripts, and ROI frameworks.
- Represent Virtuos at Creatio partner events, APAC technology summits, and analyst/influencer briefings.
- Establish a talent development engine: hire senior consultants, architects, and developers with deep Creatio expertise.
- Collaborate with CX and XX practices to integrate Creatio into broader digital transformation engagements alongside Salesforce, Smartsheet, and Oracle. WHAT YOU BRING

Required

- 8–12 years of progressive experience in enterprise SaaS sales, CRM platform leadership, or No-Code/Low-Code platform advisory.
- Demonstrated P&L; ownership; prior management of a practice,



regional team, or business unit.
- Proven track record selling enterprise CRM, BPM, or No-Code platforms to India/APAC enterprises.
- Knowledge of Creatio or comparable platforms (Salesforce, Microsoft Dynamics, ServiceNow,

Appian, Pega).

- Understanding of AI's application in CRM: lead scoring, predictive analytics, conversational AI,

workflow intelligence.

- Strong commercial acumen: subscription licensing, qualified services scoping, partner economics.
- Exceptional executive communication, C-suite presentation, and stakeholder management skills.
- B.Tech / B.E. preferred
- MBA/PGDM from a recognised institution.

Preferred / Nice to Have:

- Creatio partner-level sales or pre-sales experience.
- Exposure to No-Code/BPM market dynamics: Appian, Pega, Nintex, Mendix, OutSystems.
- APAC enterprise market knowledge; existing relationships in Singapore, ANZ, or SEA.
- Familiarity with AIVelocity or AI-layer product positioning on top of CRM platforms.
- Experience in vertical go-to-market: BFSI, manufacturing, healthcare, telecom, or professional services. CORE COMPETENCIES Creatio CRM / BPM

P&L; Ownership

GTM Strategy

APAC Market Leadership

No-Code Platform Sales

AIVelocity Positioning

Industry Applications GTM

Enterprise Deal Leadership

Partner Alliance Mgmt

Team Building

Revenue Forecasting

CX Ecosystem WHY THIS ROLE AT VIRTUOS • Lead the most ambitious Creatio practice build in India — with full executive sponsorship,

budget, and strategic mandate.

- Combine Creatio with AIVelocity — a unique product advantage that differentiates every deal.
- Build a practice for global markets: India → APAC → EMEA → North America.
- VSPAN equity participation, Tour De Force 2026 membership, and a compensation package that matches the ambition of the role.

📌 Practice Head — Creatio Sales & No- Code (Gurugram)
🏢 VIRTUOS
📍 Gurugram