Role & responsibilities

Parent Counselling & Admissions
Counsel prospective parents regarding the school's curriculum, academic programmes, facilities, fee structure, and admission process.
Understand each family's requirements and recommend the most suitable grade and curriculum.
Conduct school tours and presentations for prospective parents.
Address parent queries professionally via walk-ins, phone calls, email, WhatsApp, and virtual meetings.
Build trust and maintain long-term relationships with prospective families.

Lead Management
Manage enquiries received through the website, social media, referrals, events, and walk-ins.
Follow up consistently with prospective parents to maximize admissions conversion.
Maintain accurate records of all enquiries, follow-ups, and admissions using the CRM/ERP system.
Ensure timely communication throughout the admission lifecycle.

Admissions Process
Guide parents through documentation and application procedures.
Verify admission documents for completeness and accuracy.
Coordinate assessments, interviews, and admission formalities.
Ensure a smooth onboarding experience for newly admitted families.

Business Development & Outreach




Participate in school open houses, education fairs, community events, and promotional campaigns.
Support marketing initiatives to generate admissions leads.
Develop relationships with feeder schools, corporates, and community groups.
Represent the school positively during all external engagements.

Reporting & Administration
Prepare daily, weekly, and monthly admissions reports.
Monitor admissions pipeline and conversion ratios.
Maintain confidential student records in accordance with school policies.
Provide regular updates on enquiry status, admissions achieved, and pending conversions.

Preferred candidate profile
Excellent verbal and written English communication.
Robust counselling and relationship-building skills.
Customer-centric approach.
Sales orientation with the ability to achieve admissions targets.
Excellent presentation and interpersonal skills.
Solid negotiation and persuasion abilities.
Valuable organizational and multitasking skills.
High attention to detail.
Proficiency in MS Office and CRM/ERP systems.
Ability to work independently and collaboratively.

📌 Admission Counsellor Coimbatore
🏢 Gems Education Holdco
📍 Coimbatore