Branch Manager

Location: Dehradun | Pathankot

Key Responsibilities
Ensure smooth daily operations of the branch, including pickups, transit, and delivery in adherence to SLAs and TATs.
Maintain service quality and reduce service gaps in POD management and DEPSI (Damage, Excess, Pilferage, Shortage, Interchange).
Weekly market visit for Local client acquisition and maintain existing client relationships through regular engagement.
Candidate should have self local network to manage additional load during sale period / festive season with due coordination with HO (Head- Quarter) and Manage vendor performance and timely invoice closure
Managing staff Hiring and cost optimization to run a smooth profitable Branch
Conduct regular Training to ensure client SOP and operation hygiene.

Qualifications & Experience
Graduate in any discipline; candidates with specialization in Logistics/Supply Chain Management preferred.




Minimum 3 -5 years of experience in branch or hub operations within reputed courier/logistics companies (B2B/B2C).
Solid knowledge of transport operations, WMS, and TMS systems.
Familiarity with Agra and surrounding regional markets, including industrial and customer hubs.
Fluency in English and Hindi; knowledge of the local dialect is a plus.
Willingness to travel locally for customer meetings and reviews (minimum 7 days/month).

Skills & Competencies
Robust leadership & team management
Operational excellence mindset
Customer-centric approach
Analytical and result-oriented
Solid follow-up & problem-solving skills
Tech-savvy with working knowledge of MS Office & ERP platforms
Excellent communication & interpersonal skills

📌 Branch Manager Operations Dehradun (India)
🏢 Max Transtech
📍 India