Role & responsibilities

Roles & Responsibilities
Handle day-to-day branch operations efficiently.
Process customer account opening and account maintenance requests.
Verify KYC documents and ensure regulatory compliance.
Process cash and non-cash transactions as per bank guidelines.
Handle cheque clearing, fund transfers, and demand draft requests.
Assist customers with internet banking, mobile banking, UPI, and debit card services.
Maintain customer records and update banking systems accurately.
Resolve customer queries and service requests within the defined turnaround time (TAT).
Coordinate with the sales team and other departments for seamless operations.
Ensure compliance with RBI regulations and the bank's internal policies.




Prepare daily operational reports and reconcile branch transactions.
Maintain proper documentation and record management.
Support audit and compliance activities.
Ensure high standards of customer service and operational excellence.

Preferred candidate profile

Required Skills
Positive communication and interpersonal skills
Basic computer knowledge (MS Office)
Attention to detail
Customer service orientation
Problem-solving ability
Teamwork and coordination
Time management
Ability to work under deadlines

📌 Branch Operations Manager Coimbatore (India)
🏢 Techno Info Solutions
📍 India