Job Title : Branch Sales Manager DST

Purpose of Job:

Responsible for customer acquisition, relationship management & profitability of assigned geography / customer segments / customer set. Responsible for business growth & maintenance.

Describe the KPIs against each perspective

Perspective

Key Performance Indicators

Business and Financial Management
Builder relationship and knowledge of Approved Project process
Managing channel partners and DST
Experience of executing local campaigns and marketing activity
Capability to do direct sourcing
Ability for collection in case of any of assigned customer going delinquent
Display solid understanding of customer business
To handle / coordinate for pre & post disbursement activities
Ability to comprehend risk inherent to customer business
In depth knowledge of processes & policies

Customer Focus
Advising customers on their financial needs for mortgage
Prompt resolution of customer complaints

People / Team
Recruiting Channels & DST employees

Process / Quality Improvement
Ensuring portfolio quality





The most significant tasks performed on an individual basis without involving subordinates are:

Task performed
Contact point verification
Cold Calling
Closing of files
Awareness Calls
To support soft collection in case of any of assigned customer going delinquent

Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required)

Other relevant factors (Required Skills)
Target oriented
Ability to perform under pressure
Valuable communication Skills
Empathetic
Prioritization

Expertise required/ Domain Knowledge: Product knowledge of Home loan and Loan against Property

No. of years of relevant experience:
2 to 5 years of mortgage experience (Low ATS HL preferable)
Minimum 2 years of post qualification experience preferably from Banking or NBFCs engaged in Home Finance.

Any specific specialization/education: Minimum qualification graduation or equivalent.

📌 Branch Sales Manager Ajmer (India)
🏢 3 point Human Capital
📍 India