Key Responsibilities

Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell products or services.

Lead Generation: Identify current sales opportunities through research and cold calling.

Product Knowledge: Stay updated on product details, features, and advantages to effectively communicate with customers.

Customer Engagement: Build and maintain positive relationships with customers by addressing their queries and concerns in a qualified and friendly manner.

Sales Targets: Meet or exceed sales quotas and performance metrics.

Record Keeping: Maintain accurate records of customer interactions, sales, and feedback in the CRM system.

Follow-Up: Follow up with leads and prospects to close sales or provide additional information.

Upselling and Cross-Selling: Proactively suggest additional products/services to existing customers where applicable.

Team Collaboration: Work closely with the sales team to share insights and improve sales processes.Role & responsibilities

Preferred candidate profile

📌 Call Center Executive Chennai
🏢 Gro Digital Platforms
📍 Chennai