Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a dynamic and experienced Outlet Manager to join our team. As the Outlet Manager, you will be responsible for overseeing the day-to-day operations of our food and beverage outlet, ensuring exceptional customer service, and driving business growth.

Manage all aspects of outlet operations, including staff supervision, inventory control, and quality assurance

Develop and implement strategies to enhance customer satisfaction and increase revenue

Create and maintain a positive work environment that promotes teamwork and high performance

Oversee the hiring, training, and development of outlet staff

Ensure compliance with food safety regulations and company policies

Monitor and analyze financial performance, including sales, costs, and profitability





Collaborate with other departments to coordinate marketing initiatives and special events

Handle customer feedback and resolve issues promptly and professionally

Maintain a clean, organized, and welcoming outlet setting

Implement and monitor quality control measures for food and beverage offerings

Stay updated on industry trends and implement innovative ideas to improve operations

Prepare and present regular performance reports to upper management

Qualifications

Proven experience as an Outlet Manager or in a similar role in the food and beverage industry

Excellent leadership and team management skills

Strong customer service orientation with the ability to create memorable dining experiences

Proficiency in English, with excellent communication and interpersonal skills

Demonstrated ability to motivate and develop staff

Strong analytical and problem-solving skills

Proficient in using POS systems, inventory management software, and Microsoft Office suite

In-depth knowledge of food safety regulations and HACCP standards

Experience in budget management and financial reporting

Ability to work flexible hours, including evenings, weekends, and holidays

Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)

Certification in food safety or restaurant management (preferred) Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Full-Time

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