About the Company Job Level: JL3A – Process Specialist-Order Management

Package-5.5lpa.

Experience-3yrs +

Virtual first Round and Face to Face interview for Final

NIGHT US SHIFTS

SAP IS COMPULSORY Responsibilities/ Skills:

Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and efforts

Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.

ERP Proficiency: Expert in SAP, with a preference for SAP ByD.

Tool Knowledge: Working knowledge of SNOW will be added advantage

Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.

Technical Skills: Proficient in MS Office, especially Excel.

Flexibility: Willingness to work in any shift and from an office environment.

Communication:



Booking Orders and conveying complex information to stakeholders through transparent written and verbal communication

Training

Identify training needs by evaluating strengths and weaknesses

Translate requirements into trainings that will groom employees for the next step of their career path

Ability to design and develop training manuals, and course materials

Ability to provide process training to a team

Manage structured learning sessions and monitor their quality results

Key Requirements

Ready to work from office all days

Flexible working in any shift

Excellent communication skills, both written and verbal.

Strong analytical and problem-solving skills.

Attention to detail and accuracy.

Ability to work independently and collaboratively.

Desired Requirements

Experience in the shipping industry.

📌 Order Management (Immediate/3+yrs/f2f) (Maharashtra)
🏢 Innova ESI
📍 Maharashtra