Key Responsibilities
Analyze system data, field issues, QA results, and usage patterns across hospitals and regions.
Identify trends in defects, hardware/software reliability, and regression behavior.
Create dashboards and visualizations to surface real-time and historical insights.
Interpret embedded system logs and product telemetry to identify root causes.
Monitor key product and quality KPIs, including defect leakage, MTBF, alert noise, and resolution times.
Collaborate with QA, Product, Engineering, and Customer Support teams to translate insights into actionable improvements.
Evaluate and improve internal QA processes and test coverage based on metrics.
Work with tools like Jira, TestRail, or log analysis platforms to pull, clean, and structure relevant data.
Suggest data-informed improvements for future product iterations.
📌 Business Intelligence Analyst Product Bengaluru (India)
🏢 Dozee
📍 India