Roles and Responsibilities
Develop and execute customer engagement strategies to drive business growth and retention.
Collaborate with cross-functional teams to resolve complex issues and improve overall customer satisfaction.
Stay up-to-date on industry developments and best practices in CRM management.
Analyze data to identify trends, prospects, and challenges in customer behavior.
Manage customer relationships throughout the entire lifecycle, from initial contact through renewal.

Desired Candidate Profile
4 - 5 years of experience in CRM strategy development, execution, or consulting.
Excellent problem-solving skills with solid analytical abilities; ability to communicate technical insights effectively to non-technical stakeholders.
Solid understanding of Salesforce or similar CRM platforms; ability to analyze large datasets using tools like Tableau or Power BI.
Proven track record of success in managing multiple projects simultaneously while meeting deadlines.

📌 Customer Relationship Manager Madurai
🏢 Haritha Motors
📍 Madurai