Responsibilities
Understand customer needs and communicate how the product adds value to meet those needs.
Upsell or cross-sell additional products or services to maximize sales revenue.
Provide personalized recommendations and suggestions based on customer preferences.
Follow up with customers to ensure their satisfaction and encourage repeat purchases.
Communicate with Customers both pre- and post-purchase - Emails, Web chats, WhatsApp Chats, Phone calls.
Order checking and Quality Checks before shipping products to customers.
Follow up with Logistics for tracking shipments and order fulfillment.
Requirements
English communication skills - Written and Spoken (Must).
Pleasant and sweet temperament.
Enthusiastic and energetic attitude.
High outcome orientation.
This job was posted by Avishya Hr from Avishya.
📌 Customer Support Executive Chennai
🏢 Avishya
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.