Customer Care Associate (Voice Process)

Location: HSR Layout, Bengaluru

Job Type: Full time

Shift: Night Shift

Working Days: 6 days a week (Rotational week offs)

About BrightCHAMPS

BrightCHAMPS is a global EdTech platform helping children aged 6–16 develop future-ready skills through live online learning.

Key Responsibilities
Handle inbound and outbound customer calls.
Resolve customer queries and complaints professionally.
Provide accurate information on products and services.
Update customer details in the CRM system.
Coordinate with internal teams for issue resolution.

Requirements
Excellent verbal communication skills in English.
Willing to work night shifts.
Must have a personal laptop.
Basic computer knowledge.
Robust customer service and communication skills.
Freshers and experienced candidates are welcome to apply.

Pay: ₹300,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Customer Care Associate Night Shift Hsr Layout
🏢 BrightChamps
📍 HSR Layout