11 Aug
|
Ishkaara
|
Uttar Pradesh
11 Aug
Ishkaara
Uttar Pradesh
Customer Support Internship
Location: Noida, Sector 65 (Work from Office)
Type: Full time WFO
Experience: Freshers Only
Stipend: Upto 15K
Immediate Joiners Preferred
About Ishkaara
Ishkaara is one of India’s fastest-growing accessories brands — bold, trend-driven, and loved by
Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a dedicated Customer Support Executive to ensure a smooth and positive experien for our customers.
About the Role
We are looking for a friendly, responsible, and customer-focused Customer Support Internship who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.
Key Responsibilities
Handle customer queries via calls, WhatsApp, social media, and email.
Assist customers with order status, product details, returns, exchanges, and refunds.
Resolve customer complaints in a skilled and timely manner.
Coordinate with the operations and warehouse teams for order-related issues.
Maintain records of customer interactions and follow up when required.
Ensure a positive and helpful experience for every customer interaction.
Required Skills & Qualifications
Valuable communication skills in Hindi & English.
Basic knowledge of customer handling and problem-solving.
Ability to remain calm and polite while handling customer concerns.
Basic computer skills and familiarity with WhatsApp, email, and Excel.
Responsible, patient, and customer-oriented mindset.
Ability to work from office and manage daily support tasks.
How to Apply
Send your CV to
Subject: Customer Support Intern – Your Name
📌 Customer Support Intern Uttar Pradesh
🏢 Ishkaara
📍 Uttar Pradesh