Role & responsibilities

Property & Facility Management

- Ensure proper upkeep, cleanliness, maintenance, and security of the studio premises and banquet halls.
- Coordinate with maintenance staff, housekeeping, electricians, plumbers, and external vendors for repairs and upkeep.
- Monitor infrastructure, utilities, equipment, and facilities to ensure uninterrupted operations.
- Maintain inventory of assets, furniture, fixtures, and equipment.

Studio & Banquet Operations

- Manage day-to-day operations of TV serial shooting locations and banquet halls.
- Coordinate with production houses, event organizers, and clients for bookings and facility usage.
- Ensure readiness of shooting sets and event venues as per client requirements.
- Monitor scheduling, occupancy, and utilization of studio and banquet facilities.
- Handle operational issues and provide quick resolutions to clients and stakeholders.

Client Relationship & Business Coordination

- Attend incoming calls, enquiries, and booking requests professionally.
- Conduct site visits (Recce) for prospective clients and effectively showcase the property's features and advantages.
- Prepare quotations, proposals, booking confirmations, and related documentation.
- Build and maintain strong relationships with production houses, event organizers, agencies, and corporate clients.
- Follow up on enquiries and convert leads into confirmed bookings.

Administrative Responsibilities

- Manage administrative records, contracts, agreements, licenses, and statutory documentation.
- Maintain booking registers, client databases, vendor records, and MIS reports.
- Coordinate with accounts for billing, collections, vendor payments, and expense tracking.
- Ensure compliance with company policies and operational procedures.

Team Management

- Supervise housekeeping, security, maintenance, and support staff.
- Allocate responsibilities and monitor staff performance.




- Ensure discipline, safety, and operational efficiency across the property.

Marketing & Business Development Support

- Assist management in promoting the property to production houses, event organizers, photographers, and corporate clients.
- Support digital marketing initiatives by coordinating photos, videos, and promotional content of the property.
- Identify opportunities to increase occupancy and revenue generation.

Preferred candidate profile

Experience

- 510 years of experience in administration, facility management, hospitality, event venues, studio operations, banquet management, resorts, or similar domains.
- Experience in handling shooting locations, event venues, hotels, resorts, or entertainment facilities will be preferred.

Key Skills & Competencies

- Strong communication and interpersonal skills.
- Excellent client handling and presentation abilities.
- Ability to conduct professional property recce and site demonstrations.
- Valuable administrative and organizational skills.
- Vendor management and facility management expertise.
- Problem-solving and decision-making abilities.
- Basic computer proficiency (MS Office, Email, WhatsApp, Google Workspace).
- Ability to work flexible hours based on shooting schedules and event requirements.

Key Performance Indicators (KPIs)

- Occupancy and utilization of studio and banquet facilities.
- Client satisfaction and repeat business.
- Timely closure of enquiries and conversion of leads.
- Property maintenance standards and operational readiness.
- Cost control and efficient resource utilization.
- Compliance with operational and administrative procedures.

Preferred Personal Attributes

- Customer-centric approach.
- Professional appearance and pleasant personality.
- Proactive, energetic, and self-driven.
- Strong ownership mindset and accountability.
- Ability to multitask and manage multiple stakeholders simultaneously.

📌 Operations Manager (Hyderabad)
🏢 Smarthamsa Hr Consultants
📍 Hyderabad