We are looking for an experienced Operations Head to take overall responsibility for three outlets in Moradabad — two company-owned outlets and one revenue-share outlet.

The role is a unit-head-level position with direct responsibility for profitability, sales growth, operational standards, team performance and local market development.

Key Responsibilities

- Own P&L; responsibility across all three outlets.

- Drive revenue growth, cost control and profitability/GOP.

- Turn around the oldest outlet and improve its declining sales and profitability.

- Move the newer outlets from break-even towards healthy profitability.

- Drive corporate and institutional sales in the Moradabad market.

- Build relationships with exporters, local businesses and institutional customers.

- Act as the face of the brand in the region.

- Develop local networks and community relationships.

- Drive festival-time visibility and local promotional initiatives.

- Lead, coach and develop Outlet Managers and on-ground teams.

- Maintain brand standards and operational excellence across all locations.

- Increase customer footfall through local marketing and community engagement.

- Identify new revenue opportunities.

- Work closely with Sales, HR and other functional teams to improve overall performance.

- Build systems and processes rather than simply managing day-to-day operations.

Requirements

- Minimum 7 years of relevant experience.

- Strong restaurant, QSR,



sweets or multi-outlet operations background.

- Experience handling P&L; and outlet profitability.

- Strong sales orientation and business-development capability.

- Candidates from sweets/QSR backgrounds preferred; Haldiram-trained candidates may be considered.

- Strong restaurant-background GMs with proven sales orientation may also be considered.

- Ability to understand and adapt to the sweets business within a reasonable ramp-up period.

- Robust leadership, networking and team-development skills.

- Commercially driven with an ownership mindset.

- Strong understanding of local-market sales and customer acquisition.

​

Skills:

P&L;, Strategy & Financial Performance Skills

· P&L; Responsibility

· Outlet Profitability

· Cost Control

· Revenue Growth Strategies

· Gross Operating Profit (GOP)

· Turnaround Strategy

· Budgeting & Forecasting

Multi-Unit Operations & Compliance Skills

· Multi-Outlet Operations

· Restaurant Management

· QSR Operations

· Sweets & Retail Operations

· Brand Standards Enforcement

· Operational Excellence

· Process Engineering / SOP Building

Sales Sourcing, Networking & Team Leadership

· Corporate & Institutional Sales

· Local Market Development

· Customer Acquisition

· Local Marketing / BTL Activations

· Festival Campaign Management

· Team Building & Mentoring

· Stakeholder Management

​

Benefits

As per company policy.

📌 Operations Head (Kashipur)
🏢 HRorion
📍 Kashipur