11 Aug
|
Swastik
|
Irungattukottai
11 Aug
Swastik
Irungattukottai
Resolve Issues: Answer incoming calls, chats, and emails, fixing complaints and guiding product use.
Drive Sales: Spot chances to cross-sell or up-sell items and pass current sales leads to the sales team.
Update Records: Log all user chats, details, and order progress into the CRM system.
Follow Up: Check in post-purchase to ensure satisfaction and encourage repeat business.
Meet Targets: Balance quality customer satisfaction scores (CSAT) with sales or conversion goals.
Pay: From ₹17,000.00 per month
Work Location: In person
📌 Customer Care Executive Irungattukottai
🏢 Swastik
📍 Irungattukottai