Job Title – Operations & Insights Analyst Experience: 1–2 Years

Location: Bangalore / Hyderabad Role Overview

We are seeking an Operations & Insights Analyst who can bridge data and business operations. This role focuses on improving operational efficiency, generating actionable insights, and communicating findings through clear presentations. The ideal candidate is process-oriented, comfortable working with data, and skilled at collaborating with cross-functional stakeholders.

Key Responsibilities • Analyze data to identify trends, inefficiencies, and improvement opportunities
Support day-to-day operational reporting and track key metrics, SLAs, and performance indicators
Use SQL (basic to intermediate) to extract data for reports, dashboards, and ad-hoc analysis
Translate insights into explicit, structured presentations for leadership and business teams
Collaborate with operations, program, and business teams to understand processes and pain points




Recommend and support process improvements using data-backed insights
Ensure accuracy, consistency, and timeliness of operational reports
Assist in documenting processes, workflows, and standard operating procedures (SOPs) Required Skills & Experience • 1–2 years of experience in operations, process analytics, business analysis, or a similar role
Robust presentation and storytelling skills (PowerPoint / Google Slides)
Excellent verbal and written communication skills
Basic to intermediate SQL for data extraction and analysis
Solid problem-solving and analytical thinking abilities
Experience handling operational tasks, tracking metrics, and managing recurring deliverables
Ability to work with multiple stakeholders and manage priorities effectively
Exposure to process frameworks

📌 Da Process Specialist Hyderabad
🏢 Indium
📍 Hyderabad