Designation- Network Engineer (L2)

Location- Hyderabad

Experience- 4+

Roles & Responsibilities –

Implement, configure, manage, and troubleshoot Next-Generation Firewalls (NGFW), including Fortinet, Cisco, and other leading firewall platforms.

Configure, deploy, monitor, and troubleshoot VPN, ZTNA (Zero Trust Network Access), and secure remote-access solutions to ensure secure and reliable connectivity.

Configure and troubleshoot energetic routing protocols, including BGP, OSPF, and EIGRP, across enterprise network environments.

Implement, configure, and troubleshoot SD-WAN solutions across Fortinet, Cisco, and other leading vendor platforms.

Configure and troubleshoot Proxy and Secure Web Gateway (SWG) solutions, including Forcepoint, Cisco, and other security platforms.

Administer and troubleshoot TACACS+, RADIUS, Active Directory, and network authentication services to support secure user and device access.

Configure, manage, and troubleshoot Cisco Catalyst, Meraki, Nexus, and other enterprise switching and routing platforms.

Manage and troubleshoot Layer 2 networking technologies, including VLANs, STP/RSTP, EtherChannel, Port Security, trunking, and related switching protocols.

Configure, manage, and troubleshoot enterprise WLAN environments, including SSIDs, authentication policies, guest access, RF optimization, and wireless security configurations.

Monitor network and security infrastructure,



identify incidents, perform root-cause analysis, and resolve L2 network and security tickets within defined SLAs.

Collaborate with L1/L3 teams, security teams, application teams, and vendors to resolve complex network and security incidents.

Maintain accurate network documentation, topology diagrams, SOPs, configuration records, and operational reports.

Execute firmware and software upgrades, configuration backups, device replacements, and preventive maintenance in accordance with established procedures.

Plan and implement structured change-management activities, ensuring minimal business disruption and adherence to change-control processes.

Perform network health checks, capacity monitoring, and proactive troubleshooting to improve network availability, performance, and security.

Support incident, problem, and change management processes and contribute to continuous improvement of network operations and security standards.

Follow established ITIL processes, security policies, operational procedures, and SLA requirements while managing enterprise network infrastructure.

Provide technical support and guidance to junior network engineers and assist in knowledge transfer, troubleshooting, and operational best practices.

Interested Candidates can share resume to email: [email protected]

📌 Network Engineer (Hyderabad)
🏢 SHI Solutions India
📍 Hyderabad