We are seeking an experienced MS Dynamics Tester to join our Quality Assurance team. The ideal candidate will be responsible for validating Microsoft Dynamics 365 applications and ensuring high-quality delivery across CRM modules, integrations, workflows, and business processes. The candidate should have strong expertise in functional, integration, and regression testing within Dynamics 365 environments.

Key Responsibilities

Perform functional, system, integration, regression, and UAT testing for Microsoft Dynamics 365 applications.

Validate Dynamics 365 CRM modules such as Sales, Customer Service, Marketing, and Field Service.

Develop and execute test cases, test scenarios, and test scripts based on business requirements.

Test end-to-end business processes, workflows, plugins, customizations, and integrations.

Conduct API and interface testing involving third-party applications.

Identify, log, track, and retest defects using defect management tools.

Collaborate with Business Analysts, Developers, Product Owners, and stakeholders to clarify requirements and resolve issues.

Support test planning, estimation, test data preparation, and reporting activities.

Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews.

Required Skills





5+ years of Software Testing experience with at least 3 years in Microsoft Dynamics 365/CRM testing.

Strong understanding of Dynamics 365 CRM functionality and business processes.

Experience in Functional Testing, Integration Testing, Regression Testing, and UAT support.

Knowledge of Dynamics custom entities, forms, workflows, plugins, and security roles.

Experience with Azure DevOps, JIRA, or similar test management tools.

Familiarity with SQL for backend validation and data verification.

Good understanding of API testing using Postman or similar tools.

Solid analytical, troubleshooting, and communication skills.

Preferred Skills

Experience with Test Automation tools such as Selenium, Playwright, or EasyRepro.

Knowledge of Power Platform (Power Apps, Power Automate, Power BI).

Experience with Agile/Scrum delivery models.

Microsoft Dynamics 365 certifications would be an added advantage.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

Domain Experience (Preferred): Banking, Insurance, Travel, Retail, Healthcare, or Enterprise Digital Transformation programs.

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