11 Aug
|
Purva Crest Hotel
|
Hyderabad
11 Aug
Purva Crest Hotel
Hyderabad
Guest Service Executive The Guest Service Executive will be responsible for managing guest relationships, handling online review management, and ensuring a seamless guest experience.
Key Responsibilities: Build and maintain positive relationships with guests. Respond to and manage guest reviews across online platforms. Resolve guest concerns and ensure timely issue resolution. Coordinate with hotel departments and external service providers. Monitor and improve hotel operational processes. Ensure high standards of customer service and guest satisfaction.
Requirements: Excellent command of both English and Hindi (spoken and written). Solid communication and interpersonal skills. Ability to identify, analyze, and resolve issues effectively. Valuable understanding of hotel operations and process management.
Experience in guest relations, review management, or hospitality is preferred.
📌 Guest Services Executive Hyderabad
🏢 Purva Crest Hotel
📍 Hyderabad