Job Role: Front Office Executive

Department: Front Office / Operations

Experience: 1–2 years

Location: Multiple locations

About the Organization We believe exceptional hospitality begins at the front desk. Our teams are empowered to take ownership, deliver service excellence, and build long-lasting guest relationships in a quick-paced and people-driven environment.

Role Overview The Front Office Executive oversees daily front office activities, ensures service quality, and supports the front office team in delivering consistent guest experiences.

Responsibilities • Manage daily front office operations and guest handling • Ensure smooth check-in/check-out and reservation processes • Address guest concerns and ensure timely resolution • Train and guide Front Office Associates • Coordinate with housekeeping, F&B;, and maintenance teams • Monitor service quality and guest satisfaction scores • Prepare daily reports and maintain shift handovers • Ensure SOPs and brand standards are followed





Qualifications • 1–2 years of front office experience in hospitality • Solid communication and interpersonal skills • Hands-on experience with PMS and billing systems • Ability to handle pressure and multitask • Leadership mindset with attention to detail Requirements: • Degree in Hotel Management or Hospitality • Some experience in hotel operations • Strong leadership, financial, and communication skills

Benefits: • Free Accommodation + Food • PF & Medical Insurance • Retention Bonus of ₹ 10,500 after completion of 1 year • Attractive salary with growth opportunities opportunities

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits
Versatile schedule
Food provided
Health insurance
Leave encashment
Life insurance
Provident Fund

Application Question(s):
What is your Current CTC?
What are your Expected CTC?
What is your Notice Period?

Education:
Diploma (Required)

Experience:
Hotel management: 1 year (Required)

Work Location: In person

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