Front Office Executive (FOE) Department: Front Office Location: Tunga International Hotel Job SummaryWe are looking for a skilled and customer-focused Front Office Executive to manage front desk operations and ensure an excellent guest experience. The ideal candidate should have robust communication skills, a pleasant personality, and the ability to handle guest requests efficiently. Key ResponsibilitiesWelcome guests and manage check-in/check-out procedures.

Handle room reservations, enquiries, and guest requests. Answer telephone calls and provide accurate information. Process guest payments and maintain billing records. Coordinate with Housekeeping and other departments for smooth operations.

Resolve guest complaints professionally and escalate when required.



Maintain front desk records and ensure accurate data entry in the PMS. Follow hotel SOPs, grooming standards, and service policies.

Qualifications & SkillsGraduate or Diploma in Hotel Management or any relevant field. 1–2 years of experience in hotel front office operations (freshers with excellent communication skills may also apply). Positive communication and interpersonal skills. Basic computer knowledge and familiarity with hotel PMS is preferred. Willingness to work rotational shifts, weekends, and holidays. Professional appearance with a positive and service-oriented attitude.

📌 Front Office Executive Mumbai
🏢 The Regenza by Tunga
📍 Mumbai