Role purpose: The incumbent is expected to ensure accurate employee data management in SAP for different operating companies. To process all transactional activities within existing and new HR processes ensuring consistent and efficient delivery of service, adhere to the SLA, ensure the data quality, manage transactions effectively to prevent escalations. The incumbent is also expected proactive in ensuring the delivery of a customer focused service to client.

Key accountabilities and decision ownership
Transactions
Prepare and process all transactional activities within existing and recent HR processes ensuring consistent and productive delivery of service and prevent escalations
SLA Adherence
Maintain and support delivery of service within agreed Service Level Agreements for specific customer types.
Quality
Ensure all systems and manual processing is complete, accurate and timely, meeting data integrity requirements and audits.

Core competencies, knowledge and experience [max 5]:
SAP /SF knowledge - OM & PA module (optional)
Valuable communication skills
Fresher

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