Job Summary

We are seeking enthusiastic and customer-focused individuals to join our growing team in Vadodara as Customer Support Analysts. You will be responsible for resolving customer queries, providing product/service information, and ensuring high customer satisfaction through skilled support.

Key responsibilities include

Respond to customer inquiries via phone, or email.
Provide timely and accurate solutions to customer issues.
Escalate unresolved queries to the appropriate internal teams.
Maintain customer records and document interactions.
Collaborate with cross-functional teams to enhance customer experience.
Adhere to internal processes and SLAs.

Requirements

Robust communication and interpersonal skills.
Ability to work in a team and handle pressure situations.
Good problem-solving skills and a proactive attitude.
Basic understanding of customer service tools and CRM systems is a plus.
Freshers with strong communication skills are welcome to apply.

Perks of working with us

Quick Promotions
Friendly Workplace
Career Growth
Open Policy
Get Double pay on Indian holidays
Flexible Work (No target)

📌 Customer Support Analyst Vadodara
🏢 Patel Processing India
📍 Vadodara