Job Description

L3 – MC DMS

Designation

Assistant Manager

Department

MC DMS

Level

L3

Employment Type

Full time

Location

North Lakhimpur

Reporting Manager Title

Deputy General Manager

Language

Native, Hindi and English

Travel

Yes

Academic Qualification

Any Graduate

Work Experience

Minimum 7 years

Domain Knowledge (Preferable)

Financial Services/Banking/FMCG/NBFC preferred

Key Responsibilities
Managing the collections through team of COs/DMAs.
Responsible for the collection’s performance on various collection parameters
such as: a. Arrear resolution b. Bucket wise resolutions (Including the Roll
forward rates, Loan loss provisioning, and Penal interest collection for the
assigned geographical area.)
Performance review on field – monthly basis and Quarterly performance review
of the CO’s of allocated collection targets
Monthly review (Agency performance, acting against the low performer COs,
DMAs (off rolls) & agencies, identifying & suggesting recent agencies / DMAs for




collection & evaluation & empanelment of these current agencies.
Ensuring periodic billing & processing of the payouts for the agencies / DMAs
as per the approved payout grids.
Periodic evaluation / correction of the field capacity as per the Avg.
Collection Ratio (ACR)
Ensuring smooth execution of the various strategies/drives planned by HO/RO
for day-today collection performance improvement.
Repo kit requirement, monitoring the repo Stock inventory, compliance to the
adhered processes related to repo
Liquidation of eligible repo assets in coordination with brokers and HO team
and collect payment for approved for sale cases
Periodic requirement of the receipt books / HHTs, mobile app codes requests
for the agencies, monitoring the deposition of collection amount by the
agencies, action against agencies for non-adherence.
Recommending for initiation of appropriate legal actions in chronic default
cases with coordination with the local legal team members
Daily p

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