Role Overview
The Inside Sales Team Lead is a hands-on sales role responsible for both personally closing high-intent leads and coaching a team of three inside sales executives who handle inbound leads generated through performance marketing. This is a player-coach position — the person is expected to sell, not just supervise — and reports directly to the Co-Founder.

Key Responsibilities
Personal Sales Ownership
Personally handles and closes a portfolio of high-intent leads (demo requests, pricing inquiries)
Sets the working standard for response time, call quality, and consultative selling that the team follows
Team Coaching &
Training
Runs a daily huddle reviewing prior-day lead misses and same-day priorities
Audits a sample of recorded calls per executive each week against the qualification script and gives direct, specific feedback
Leads onboarding and ramp-up training for any recent inside sales hire
SLA &
Pipeline Management
Owns the lead response SLA dashboard — tracks adherence daily and identifies where leads are sticking
Escalates blockers or recurring issues directly to the Co-Founder
Ensures real-time CRM status updates across the team for every lead
Cross-Functional Collaboration
Shares lead quality feedback by campaign/source with the Performance Marketing and Content teams




Coordinates with Regional Sales Managers when leads need field follow-up
Hiring &
Onboarding Support
Provides input during interviews when the inside sales team needs to grow
Builds and maintains training material (scripts, objection handling, CRM hygiene playbook)
Key Performance Indicators
Team-wide SLA adherence percentage
Team lead-to-demo and lead-to-sale conversion rate
Personal closing number
Average call quality score across the team
Qualifications &
Experience
3–5 years of inside sales / telesales experience, ideally in consultative selling rather than order-taking
A demonstrable personal closing track record prior to any team responsibility
Prior experience training, mentoring, or informally guiding other sales executives
Comfortable owning CRM data and basic performance reporting

Key Attributes
Hands-on and execution-oriented — leads from the front rather than purely supervising
Direct communicator, comfortable giving and receiving candid feedback
Data-driven in diagnosing where leads are dropping off in the funnel
Compensation
Competitive, with fixed pay plus performance-linked incentives tied to the KPIs above. Final structure commensurate with experience.

📌 Inside Sales Team Lead Vadodara
🏢 Smart Node
📍 Vadodara