Description

Roles & responsibilities The Operations team steers and supports the KDNI DAS business leadership on aspects such as stakeholder relationship management, financial planning, key initiatives, KPI tracking, and compliance, among others – to ensure seamless day-to-day running of the CH business.

We are seeking a dynamic and highly motivated leader to join the DAS Operations team.

Responsibilities

Project Management Office (PMO)

•Lead and drive focus on key initiatives and priorities across the DAS Operations team•Develop and manage project plans, timelines, and deliverables•Monitor progress, identify risks, and implement mitigation strategies•Ensure alignment and coordination of team members to achieve project objectivesData Analysis, Reporting, and Quality Assurance:

•Conduct data analysis to drive decisions and strategic planning, including analyzing large and disparate data sets in Excel•Understand highly nuanced, complex problems related to business operations, and stitch together solutions touching multiple processes•Implement and maintain quality control processes to ensure operational excellenceSupporting the DAS Leadership Team (LT) forum and interactions:

•Organize and facilitate DAS LT meetings, ensuring effective communication and follow-up on action items•Prepare agendas, materials, and presentations for DAS LT and other leadership meetingsManage key relationships and processes:

•Build and maintain strong relationships with key stakeholders, both within KGS and onshore•Implement best practices and continuous improvement initiatives

Qualifications





Skills•Demonstrated ability to steer and manage multiple priorities and projects simultaneously•Strong relationship management skills with a focus on collaboration and teamwork•Strong entrepreneurial outlook / self-starter attitude to independently own and drive end-to-end solutions and analysis within tight deadlines•Robust understanding of business processes and operations management principles•High attention to detail and robust understanding of numbers, metrics, and analysis•Excellent project management skills, with experience in quality management and process improvement•Excellent communication and presentation skills This role is for you if you have the below

Educational qualifications

•PostgraduateWork experience

•The candidate must have c.10-12 years of relevant experience in a similar rolePreferred technical & functional skills

•Expertise in MS Office Suite (Excel, PowerPoint and Word) including advanced functions, Macros, et.al•Ability to setup dashboarding using tools such as Power BI and automation tools such as PowerAutomate•PMP and Six Sigma certification will be an advantage Key behavioral attributes/requirements

•Strong leadership qualities to guide, influence, and inspire teams towards achieving common goals•Proven ability to work effectively with cross-functional teams and foster a collaborative working workplace•Demonstrated flexibility and adaptability in a rapidly changing environment, with the ability to manage multiple priorities with ease•Strategic and lateral thinker with the ability to align operations with business objectives and drive success•High ethical standards with the ability to maintain confidentiality and discretion in all business mattersProven resilience and perseverance in the face of challenges

📌 Manager-KDNI (Gurugram)
🏢 BSR u0026
📍 Gurugram