Job Title: Jewellery Store Manager

Location: Rourkela | Puri | Jharsuguda

Qualification: Minimum Graduation

Experience: 38 Years (Jewellery Retail Preferred)

Salary: Negotiable

Key Responsibilities
Manage the overall day-to-day operations of the jewellery showroom.
Lead, motivate, and supervise the sales team to achieve monthly and annual sales targets.
Ensure exceptional customer service and create a premium shopping experience for every customer.
Monitor sales performance, conversion ratio, average billing value, and customer footfall.
Maintain accurate inventory, stock movement, and display of gold, diamond, silver, and other jewellery products.
Conduct regular stock verification and ensure adherence to inventory control procedures.
Ensure strict compliance with company policies, security protocols, and audit requirements.
Handle customer complaints professionally and ensure timely resolution to maintain customer satisfaction.
Plan staff schedules, monitor attendance, and evaluate employee performance.
Train and mentor sales associates on product knowledge, sales techniques, and customer handling.
Coordinate with the commercial, warehouse,



and purchase teams to ensure product availability.
Monitor store expenses and optimize operational efficiency while maintaining profitability.
Ensure visual merchandising standards are maintained as per company guidelines.
Prepare daily, weekly, and monthly sales and operational reports for management review.
Maintain compliance with billing procedures, cash handling, and jewellery valuation standards.
Build long-term customer relationships and encourage repeat business through excellent service.
Ensure the showroom is well-maintained, secure, and ready for business at all times.

Required Skills
Robust leadership and team management abilities.
Excellent communication and customer relationship management skills.
Sound knowledge of jewellery retail operations and inventory management.
Ability to achieve sales targets and drive business growth.
Robust analytical, reporting, and problem-solving skills.
Proficiency in MS Office and retail billing/ERP software.
Ability to work under pressure and manage multiple responsibilities effectively

📌 Jewellery Store Manager Puri
🏢 Arundhati Jewellers
📍 Puri