11 Aug
|
3B Staffing
|
Noida
Role & responsibilities
Bachelor's Degree.
3+ years of experience in L1 Support of Managed Services / Application (Mobile & Web) Support.
2+ years of experience in Mobile App Support.
Valuable hands-on experience in Customer-Centric Support.
Ability to differentiate between application & platform issues and proven track record of taking them to closure.
Preferred candidate profile
Basic understanding of IoT products & services.
Experience in:
AWS
NoSQL Database (DynamoDB preferred)
Trouble Ticketing Tools (Salesforce, Jira & Jira Service Management preferred)
Hands-on experience on Recent Relic and AWS CloudWatch tools.
Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage.
ITIL Certification.
Night Shift- US Shift timings
📌 Support Engineer App Support Noida
🏢 3B Staffing
📍 Noida