Job Responsibilities
Provide technical support to international customers for printer-related issues.
Install, configure, and troubleshoot printers and printer drivers.
Resolve hardware and software issues related to printers.
Diagnose and fix printer connectivity issues (USB, Wi-Fi, Network).
Assist customers with printer setup, installation, and maintenance.
Handle issues such as paper jams, print quality, ink/toner, and error codes.
Provide remote troubleshooting via phone, email, or remote access tools.
Escalate unresolved technical issues to the appropriate team.
Maintain accurate records of customer interactions and resolutions.
Pay: ₹30,000.00 - ₹35,000.00 per month
Perks:
Cell phone reimbursement
Adaptable schedule
Paid time off