About Techdefence

Techdefence Labs Solutions Limited is a leading cybersecurity company, providing cutting-edge security services, compliance solutions, managed security offerings, and the sale of best-in-class cybersecurity OEM products. We protect enterprises by combining technical depth, threat intelligence, and industry experience to create robust security postures across industries.

Role Overview

We are seeking a proactive and client-focused Key Account Manager responsible for building robust customer relationships, managing key client accounts, and ensuring high levels of customer satisfaction. The role requires excellent communication, presentation skills, and the ability to understand client requirements and coordinate with internal teams to deliver effective solutions.

Key Responsibilities
Manage and nurture relationships with assigned key accounts • Act as the primary point of contact between clients and the organization




Understand customer business needs and align company solutions accordingly
Conduct client meetings, presentations, and follow-ups • Ensure timely resolution of client queries and concerns
Coordinate with sales, technical, and delivery teams for smooth execution • Monitor account performance and identify growth opportunities • Support account renewals, upselling, and cross-selling initiatives •

Maintain regular communication to ensure customer satisfaction and retention Skills Required
Excellent verbal and written communication skills • Solid presentation and client-handling abilities
Relationship-building and stakeholder management skills • Positive organizational and coordination capabilities
Problem-solving mindset with attention to detail TechD Cybersecurity Ltd
Ability to manage multiple accounts simultaneously

📌 Key Account Manager Ahmedabad
🏢 TechDefence
📍 Ahmedabad