# Job Title: Customer Service Executive (English, Hindi & Malayalam) Company: WatchYourHealth.com Pvt. Ltd.

Location: Thane – Wagle Estate

Salary:₹18,000 – ₹22,000 (Based on Interview Performance)

Shift Timing:9:30 AM – 6:30 PM

Working Days: 6 Days a Week

Weekly Off:Sundays & 1st and 3rd Saturdays

Overtime: Paid as per company policy #About the Role WatchYourHealth.com Pvt. Ltd. is looking for enthusiastic and customer-focused Customer Service Executives to join our Diabetes Helpline Team. The role involves providing post-sales support to patients using Continuous Glucose Monitoring Systems (CGMS) and ensuring a seamless customer experience through calls, emails, and chat support. #Key Responsibilities Handle inbound customer calls, emails, and chat queries professionally.

Assist customers with document verification and related queries.

Resolve product-related questions and provide accurate information.

Guide patients on post-sales support for CGMS devices.

Maintain complete and accurate records of customer interactions.

Coordinate with internal teams to ensure timely resolution of customer concerns.





Deliver exceptional customer service while maintaining quality standards and customer satisfaction. #Process Details Process Type: Blended (Voice, Email & Chat)

Industry: Healthcare / Medical Devices

Work with a leading pharmaceutical company that manufactures advanced medical devices, including Continuous Glucose Monitoring Systems (CGMS), pacemakers, and brain therapy devices.

Be part of the dedicated after-sales customer care team supporting patients across India. #Eligibility Criteria Bachelor's degree in Science (B.Sc.) or Nutrition is mandatory.

Prior experience in customer service is preferred.

Excellent verbal and written communication skills in English, Hindi, and Malayalam**.

Basic knowledge of healthcare or medical devices will be an added advantage. #Benefits Paid Overtime

Opportunity to work in a quick-growing health-tech organization.

Supportive work environment with career growth opportunities. #Contact to Apply Supriya Jadhav

? (phone hidden)

? [email protected] Join WatchYourHealth.com Pvt. Ltd. and contribute to improving patient care through quality customer support.

📌 Malayalam Telecaller with Science Background (Thane)
🏢 Watchyourhealth.com
📍 Thane