Resource Management Group

Job Summary

We are seeking an experienced Resource Manager with solid expertise in demand
pipeline management, capacity planning, and end-to-end staffing across IT
Service Delivery & Project Management operations. The role involves managing
resource allocation, optimizing bench utilization, and collaborating with
cross-functional teams to ensure timely fulfillment of project staffing needs
while maintaining operational efficiency.

Preferred Qualifications
Bachelor’s degree in Engineering or related field
6–12 years of experience in Resource Management / PMO / Workforce Planning
Experience in IT services, especially IT Infrastructur, Cloud, Cyber Security
domains

Key Responsibilities

Resource & Workforce Management - Planning & Allocation
Manage end-to-end resource lifecycle including demand forecasting, capacity
planning, staffing, and deployment for incoming and ongoing projects.
Perform demand-supply analysis and ensure timely fulfillment of project
requirements.
Allocate resources based on skillsets, availability,



and business
priorities.
Ensure optimal bench utilization through internal movement, reskilling, and
cross-skilling initiatives
Track and fulfill resource requests (RRs) across onsite and offshore
locations
Monitor demand-supply gaps and proactively address staffing challenges

Demand Planning & Capacity Optimization
Validate demand pipelines and forecast workforce requirements
Align resource allocation with business priorities across IT Infrastructure
Projects and Service Delivery operations
Develop quarterly and long-term workforce strategies in collaboration with
leadership

Stakeholder & Vendor Management
Collaborate with Delivery Managers, Talent Acquisition, and Account Teams for
demand fulfillment.
Act as a primary point of contact for staffing across business units and
geographies.
Partner with leadership to drive workforce planning and revenue
maximization.
Act as SPOC for key

📌 Lead/asst Manager Rmg Bengaluru (India)
🏢 Black Box
📍 India