Role & responsibilities:
Invoice &
Bill Generation: Prepare, issue, and process accurate invoices, bills, and receipts for customers or clients using specialized billing software or Point of Sale (POS) systems.
Payment Processing: Securely accept and process multiple forms of payment, including cash, credit/debit cards, mobile wallets, and insurance or corporate credits.
Daily Cash Reconciliation: Balance the cash drawer at the start and end of every shift, ensuring that physical cash, checks, and card receipts match the system's sales logs.
Customer Service &
Query Resolution: Act as a primary point of contact for billing inquiries, politely explaining charges, resolving discrepancies, and handling complaints or disputes.
Account Maintenance: Update and maintain accurate customer accounts, ledger records, and financial transaction histories with high attention to detail.
Returns &
Refunds Management: Process product returns, cancellations,



or service refunds according to company policies, ensuring correct financial reversals in the system.
Discounts &
Promotions Application: Accurately apply valid discount coupons, loyalty points, insurance co-pays, or promotional rates to final bills.
Compliance &
Financial Security: Adhere strictly to internal financial protocols, data privacy laws, and cash-handling safety standards to prevent fraud or leakage.
Inventory &
Consumable Tracking: Monitor and report discrepancies in transactional items (like receipt rolls or specific billed items) and assist in basic inventory auditing where required.
Reporting &
Coordination: Generate daily, weekly, or monthly financial summary reports for management and coordinate closely with the main accounting or finance department.

📌 Medical Billing Executive Kolkata
🏢 Health Pillar Hospitals
📍 Kolkata