About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.

For more details: https://www.rentokil-pestcontrolindia.com About The Role The Assistant Manager - Key Accounts is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Requirements Job Responsibilities: Manage existing customers (Account Management) i) Customer retention ii) Annual contract renewal with price increase iii) Collection / DSO management iv) Up-selling New Business Development

Work with branches in delivering excellent customer service

Market survey, competitor analysis to understand gaps of our services

Improve customer profitability / margins

Support the service team by providing client feedback

Attend to other work-related duties as may be assigned to you from time to time Key Result Areas Customer (Revenue) retention of 95%+





On-time customer contract renewal of 100%

Price increase from existing customers as per target set

Manage collection and DSO as per targets set

Generate new sales from existing and new customers as per the Monthly, Quarterly and Yearly target set Competencies (Skills Essential To The Role) Excellent Customer Relationship management skills

Good communication - both verbal and written

Proven track record of customer management and business development

Ability to work with cross-functional teams.

Educational

Qualification / Other Requirement Bachelor's Degree (or its equivalent) with overall sales experience of 6+ years of which 2 years should have been in Managing Key Accounts

Fair knowledge of the geography in which the position will be based

Good working knowledge of Word, Excel and PPT Role Type / Key Working Relationships Individual Contributor

Internal team External stakeholders Perks What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in:

Safety

Integrity

Innovation

Learning & Development

Open & Transparent

Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

📌 Key Account Manager - Gurgaon (Gurugram)
🏢 Rentokil Initial
📍 Gurugram