About BlackCherie

At BlackCherie, project management isn't about moving tasks. It's about creating confidence.

Clients trust us because every project is documented, every timeline is visible, and every stakeholder knows what happens next.

As a Key Accounts & Project Manager, you'll become the operational backbone of every engagement. Role Overview

You'll own the relationship between the client and our internal team.

You'll ensure projects move on time, communication stays clear, documentation remains accurate, and every stakeholder has complete visibility into project progress.

You'll also be responsible for maintaining our project management systems and ensuring operational discipline across every engagement. Responsibilities

Client Relationship Management

— Primary point of contact

— Weekly client updates

— Meeting scheduling

— Requirement gathering

— Feedback management

— Stakeholder communication

Project Management

— Build project timelines

— Track milestones

— Coordinate internal teams

— Identify project risks

— Escalate blockers

— Ensure delivery deadlines are met

Operations

— Maintain ClickUp

— Update project documentation

— Organise Google Drive

— Maintain project trackers

— Ensure documentation consistency

Internal Coordination

— Coordinate designers

— Coordinate strategists

— Coordinate developers

— Coordinate content team

Quality Control

— Ensure deliverables are complete

— Verify documentation

— Confirm client approvals

— Manage revision cycles Requirements

— 2–4 years of experience in account management, project management, or client success

— Excellent communication

— Strong organisational skills

— High attention to detail

— Ability to manage multiple projects simultaneously

— Calm under pressure Tools

— ClickUp

— Google Workspace

— Slack





— Basic automation tools Success Metrics

— Timeline adherence

— Project delivery rate

— ClickUp accuracy

— Documentation quality

— Client satisfaction

— Internal coordination efficiency What We Value

— Ownership over supervision

— Documentation culture

— Systems thinking

— Proactive communication

— Reliability

— Continuous improvement This Role Isn't for You If

— You struggle with organisation

— You dislike documentation

— You avoid difficult conversations

— You frequently miss deadlines

— You rely on others to tell you what to do Selection Process

Beyond resume screening and standard interviews, shortlisted candidates complete a practical operations simulation. Past experience on a CV rarely shows how someone actually behaves when a project is on fire — this step does.

Practical Simulation — Mock Project Recovery

— Candidate receives a mock project: client messages, shifting deadlines, and incomplete documentation.

— They organise the project in ClickUp from the messy inputs provided.

— They draft the client-facing update communicating status, delays, and next steps.

— They identify the key project risks and propose a concrete recovery plan.

This tests operational thinking, prioritisation, written client communication, and composure under pressure — far more predictive of on-the-job performance than a conversation about past experience.

Process Stages

— Application & resume screen

— Introductory conversation (fit and motivation)

— Practical operations simulation (mock project recovery)

— Panel interview with Darshan and core team

— Offer Reporting & Growth

Reports to: Founding Partner

Employment: Full-time · Remote (may transition to hybrid/in office)

Growth Path

Key Accounts & Project Manager → Senior Project Manager → Operations Manager → Client Success Lead

📌 Key Account Manager (Pune)
🏢 Black*C
📍 Pune