Role & Responsibilities - Provide end-to-end production support for Oracle Revenue Management systems, ensuring optimal system performance and business continuity.
Troubleshoot and resolve production issues effectively, engaging with cross-functional teams to expedite resolution and minimize system downtime.
Manage and prioritize incident escalations and service requests, maintaining explicit communication with stakeholders during critical periods.
Execute performance tuning and proactive monitoring to identify potential system bottlenecks, thereby enhancing overall operational efficiency.
Collaborate with Oracle developers and system administrators to implement patches, upgrades, and process improvements.
Document system configurations, support procedures, and incident resolutions to support ongoing team knowledge sharing and operational consistency.





Skills & Qualifications Must-Have - Proven expertise in Oracle Revenue Management systems and production support settings.
Solid background in incident management, troubleshooting, and problem resolution methodologies.
Proficiency in Unix/Linux scripting and database query languages (SQL) for effective system monitoring and diagnostics.
Sound understanding of Oracle applications, revenue recognition processes, and system integrations.
Ability to work efficiently in high-pressure on-site environments, managing time-sensitive issues with precision. Preferred - Relevant Oracle certifications and technical credentials that demonstrate industry expertise.
Experience with ITIL frameworks and best practices in IT service management.
Familiarity with performance tuning tools and techniques for optimizing system operations.

📌 Oracle Revenue Management Production Support Service Engineer Bengaluru
🏢 Gigaops Global Solutions
📍 Bengaluru