Guest Relation Officer

Job Code

JOB000837

Designation

Guest Relation Officer

Business Vertical

Oxygen

Key Responsibility

Ensure a warm, skilled, and personalized welcome to every customer visiting the branch.
Provide guidance and support to customers, ensuring a smooth and pleasant experience throughout their visit.
Collect and document customer feedback to help improve service quality and customer satisfaction.
Maintain a courteous and approachable attitude while resolving basic customer queries or directing them to the concerned department.
Uphold company service standards, ensuring a positive brand image at all times.

Location

KARAMANA

State

Kerala

Country

INDIA

Educational Qualification

Minimum qualification: Plus Two (12th Standard) or Diploma.
Graduate degree in Hospitality, Customer Service, or related field preferred.
Prior experience in customer-facing or hospitality roles will be an added advantage.

Age

20 - 35

Experience

0

Salary Range

Starting From 18,000

📌 Guest Relation Officer Thiruvananthapuram
🏢 Oxygen Digital Shop
📍 Thiruvananthapuram