Role - Junior Consultant SAP IBP (AMS)

Exp - 3+ Yrs

Location - Hyderabad/Mumbai/Remote

NP - Immediate - 15 days Serving ONLY

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Role Overview: Are you ready to build a strong foundation in supply chain planning and play a key role in maintaining smooth SAP operations for global enterprise clients? As a Junior Consultant SAP IBP (AMS), you will join our dedicated support team in India to deliver high-quality incident resolution, daily application maintenance, and system monitoring for SAP Integrated Business Planning (IBP). You will work closely with cross-functional support teams to ensure business continuity, efficient ticket lifecycle management, and reliable background process execution.

Required Skills:

- IBP scope: Demand, Supply, Inventory Optimization, S&OP;, Response & Supply, Control Tower
- Configuration: Planning areas, key figures, time profiles, version management
- CI-DS / SDI data integration
- Statistical forecasting
- AMS / production support

Qualification:

- Any Graduate
- Relevant Experience: 3-6 years of hands-on experience in SAP application support/AMS environments, with a primary focus on SAP IBP (Demand, Response & Supply, or S&OP; modules).
- Technical & Process Knowledge: Good foundational understanding of core SAP IBP concepts, standard planning view operations, data integration flows (CI-DS/SDI), and basic supply chain planning processes.
- Batch & System Monitoring: Practical experience in monitoring SAP background jobs, error log analysis, and basic troubleshooting of failed data interface runs.
- Ticketing Tools Expertise: Hands-on exposure to standard IT service management (ITSM) and ticket tracking platforms (e.g., ServiceNow, Jira, or similar tools).
- Operational Flexibility:



Willingness and capability to work in rotational shifts to support global business coverage.
- Analytical & Communication Skills: Strong analytical problem-solving ability, clear written and verbal communication in English, and a customer-centric support mindset.
- Teamwork & Adaptability: Ability to perform well in a fast-paced team setting, manage multiple support priorities effectively, and take ownership of daily support deliverables.

Your Responsibilities: Incident & Ticket Management: Analyze, triage, and resolve basic to mid-level SAP IBP technical and functional incidents within defined SLA guidelines. Record, update, and manage ticket lifecycles accurately in designated tracking tools (e.g., ServiceNow, Jira, Remedy).

- Batch Job Monitoring & Management: Monitor scheduled IBP batch jobs, data integration tasks (CPI-DS / SDI), and background planning runs to ensure successful execution and timely completion. Identify, troubleshoot, and escalate job failures promptly.
- Shift Operations & On-Call Support: Work flexibly across rotational shift schedules to provide continuous application support coverage for global client operations.
- Routine Application Maintenance: Assist with regular system health checks, routine master data maintenance support, and minor configuration updates/enhancements as guided by senior consultants.
- User Support & Guidance: Interact with business end-users and key stakeholders to clarify reported issues, gather issue details, and provide status updates or guidance on standard SAP IBP functionality.
- Documentation & Knowledge Sharing: Maintain and update standard operating procedures (SOPs), knowledge base articles, and incident resolution logs to support continuous team learning and efficiency.

📌 Junior Consultant SAP IBP (AMS) (Hyderabad)
🏢 Think People Solutions
📍 Hyderabad