Company Description Saraswati Hospital & Research Centre is a multi-specialty healthcare institution committed to delivering high-quality medical care and promoting a healthier society through professional excellence. Established in 2009, the hospital serves residents of Lucknow and nearby regions with state-of-the-art technology and round-the-clock patient care across 100 beds and multiple specialty departments. Its modern, well-planned infrastructure includes advanced operation theatres, dedicated labour and neonatal ICU facilities, and comprehensive emergency services for accident, cardiac, and other critical cases.

A carefully selected team of doctors, paramedical staff, and experienced administrators work together to provide reliable, compassionate care supported by extensive diagnostic services.

Role Description This is a full-time, in office role based in Lucknow, focused on Insurance & TPA Collaboration for cashless treatment facilities. The role involves identifying, approaching, and building relationships with insurance companies and Third-Party Administrators (TPAs) to secure and maintain hospital empanelment. Daily tasks include coordinating empanelment documentation, negotiating terms, ensuring compliance with insurer and TPA requirements, and updating internal stakeholders on panel status and policies.

The position also requires close collaboration with billing, finance,



and front-office teams to streamline cashless processes, resolve claim-related queries, and improve overall patient experience. The individual will monitor industry trends, maintain accurate empanelment records, and support audits and reviews related to insurance and TPA partnerships.

Qualifications Candidates should possess strong knowledge and experience in Insurance and Insurance Brokerage, particularly in hospital empanelment and cashless treatment workflows.

Candidates should possess excellent Communication and Customer Service skills to interact effectively with insurers, TPAs, patients, and internal teams.

Candidates should possess a solid understanding of Finance related to healthcare billing, claims processing, and reimbursement procedures.

Relevant experience in hospital administration, healthcare insurance coordination, or TPA relationship management is highly beneficial.

Ability to manage multiple stakeholders, maintain accurate documentation, and work systematically under time-sensitive conditions.

Proficiency in basic office software and documentation tools; familiarity with hospital information systems is an advantage.

Bachelor’s degree in business, healthcare administration, finance, or a related field preferred; equivalent experience in a similar role will be considered.

📌 Insurance & TPA Collaboration: Connect with Insurance Companies and Third-Party Administrators (TPAs) to get the hospital empanelled for cashless treatment facilities. (Lucknow)
🏢 Saraswati Hospital u0026 Research Centre
📍 Lucknow