Description

We're looking for a Senior Success Guide candidate with experience in IDMC Cloud Data

Governance with experience in services like Cloud Data Governance and Catalog, Cloud Data

Market Place, Cloud Data Access Management, Cloud Data Quality, to join our team in

Bangalore.

We’re looking for experience in Pre-sales or Post-sales consulting role, preferably in Enterprise

software solutions (like Cloud Data Governance and Catalog, Cloud Data Market Place, Cloud

Data Access Management, Cloud Data Quality) to join our team. Customer Success

Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0

strategy.

Technology You'll Use

IDMC like Cloud Data Governance and Catalog, Cloud Data Market Place, Cloud Data

Access Management, Cloud Data Quality

Your Role Responsibilities? Here's What You'll Do

You would provide architecture and design, use cases solution, and solution

implementation advice.

You would also work with our Qualified Services team and have a seamless handoff

for broader service engagements.



Partner with Product/Engineering Teams to

understand the best recommendations to design a solution OR provide valuable

feedback to them to better align our product to customer needs.

You'll serve as a counselor and adviser to customers and a technical coach to co-

workers, providing guidance throughout the Post-sales engagement. Since the CSM

team is responsible for Product Adoption and Renewal Protection, your role assumes

importance for Informatica's success.

Deliver compelling architectural blueprints, best practices, expert sessions, and scoped

implementations to influence the strategic direction of customer adoption and lead

customers through solution design for our SAAS products.

Participating in the continuous improvement of Informatica products by making

technical contributions and by providing key updates from the field;

collaborating with Customer Support and Engineering/Product Management.

📌 Senior Success Guide Bengaluru
🏢 Informatica Brasil
📍 Bengaluru