Company Description Matrix Medicals is a MedTech commercialization partner backed by a pan-India distribution network and a strong sales and service team. The company delivers end-to-end solutions including pre-sales consultation, channel development, clinical engagement, installation, training, and full lifecycle support. With over three decades of market leadership in India, Matrix Medicals collaborates with global MedTech companies that offer disruptive technologies and seek access to the Indian healthcare market.

The organization focuses on building market presence, creating demand, developing sales channels, and driving product adoption.

At Matrix

Medicals, the mission is to commercialize innovation and provide long-term value for healthcare providers nationwide.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Mumbai. This position is responsible for managing inbound and outbound sales activities, qualifying leads, conducting product discussions, and nurturing prospects through the sales funnel. The role includes maintaining accurate records in CRM systems, coordinating with field sales and marketing teams, and preparing quotes or proposals aligned with customer requirements.

The Inside Sales





Specialist will follow up on leads from various channels, schedule demos or meetings, and support channel partners with timely information. The role also involves maintaining high levels of customer satisfaction through responsive communication, issue resolution, and ongoing relationship management to support revenue growth.

Qualifications

Candidates should possess solid Inside Sales and Lead Generation skills to manage pipelines, qualify opportunities, and drive conversions.

Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve concerns, and build long-term relationships.

Candidates should possess excellent Communication skills, including clear verbal and written communication and confident phone or video interaction.

Experience working with CRM tools, sales reporting, and basic data analysis is beneficial.

Prior experience in healthcare, MedTech, or B2B sales is an advantage.

Ability to work collaboratively with cross-functional teams and meet defined sales targets.

Bachelor’s degree in business, marketing, or a related field, or equivalent practical experience.

📌 Inside Sales Specialist (Mumbai)
🏢 Matrix Medicals
📍 Mumbai