INSIDE SALES EXECUTIVE – SOFTWARE SOLUTIONS

Designation: Inside Sales Executive

Department: Sales

Location: Bangalore (Yelahanka)

Employment Type: Full-Time

Experience: 2+ Years

Industry: IT Software / ERP / SaaS / Digital Solutions

ABOUT THE ROLE

- We are looking for a highly motivated and results-driven Inside Sales Executive with a minimum of 2+ years of relevant experience in selling IT software and technology solutions.
- The candidate will be responsible for handling company-provided leads, identifying customer requirements, presenting suitable software solutions, conducting online product demonstrations, following up with prospects, and converting qualified opportunities into customers.
- The candidate will also be expected to generate additional leads independently through cold calling, LinkedIn, referrals, and other relevant channels whenever required.
- The ideal candidate should have strong communication, consultative selling, negotiation, and product presentation skills, along with a proven track record in B2B software sales.

PRODUCTS & SOLUTIONS · ERP Solutions

· CRM Solutions

· HRMS Solutions

· Billing & Accounting Software

· Inventory & Business Management Software

· Website Development

· Mobile Application Development

· Custom Software Development

· SaaS & Other Business Software Solutions

KEY RESPONSIBILITIES

Ø Lead Management & Sales

· Contact and follow up on company-generated leads through phone calls, emails, WhatsApp, LinkedIn, and online meetings.

· Understand the source, requirement, and potential of each lead and prioritize opportunities accordingly.

· Qualify prospects based on their business requirements, budget, decision-making authority, and purchase timeline.

· Generate additional qualified leads independently through cold calling, LinkedIn, referrals, online research, and other channels whenever required.

· Maintain consistent and timely follow-ups with prospects throughout the sales cycle.

· Convert qualified leads into successful sales while achieving assigned monthly and quarterly targets.

Ø Product Consultation & Demonstrations

· Understand the prospect's business processes, challenges, and requirements.

· Recommend the most suitable software solution based on the customer's specific needs.

· Conduct professional online product demonstrations for interested prospects.

· Clearly explain product features, functionality, benefits, pricing, and implementation process.

· Demonstrate how the software can solve the prospect's business problems and improve operational efficiency.

· Handle customer questions and objections confidently during product presentations.





· Coordinate with the technical or presales team whenever a requirement requires additional technical clarification.

Ø Sales Conversion & Closing

· Build strong professional relationships with business owners, decision-makers, and key stakeholders.

· Follow a consultative approach rather than simply presenting product features.

· Prepare and share quotations, proposals, and commercial offers as required.

· Negotiate effectively and work towards closing qualified opportunities.

· Track every opportunity from initial contact through negotiation and closure.

· Maintain regular communication with prospects until the final purchase decision.

Ø CRM & Reporting

· Maintain accurate and up-to-date records of leads, prospects, follow-ups, opportunities, and sales activities in the CRM.

· Record customer requirements, conversations, demonstrations, proposals, and next actions.

· Provide regular sales reports and updates to the reporting manager.

· Maintain an organized sales pipeline and ensure no qualified lead is left unattended.

· Meet assigned activity, conversion, revenue, and performance targets.

Ø Internal Coordination

· Coordinate with the Field Sales, Presales, Technical, Development, Implementation, and Support teams whenever required.

· Ensure accurate communication of customer requirements to the relevant internal teams.

· Support the sales process through proper coordination until the customer is successfully onboarded.

· Maintain a skilled customer experience throughout the sales journey.

REQUIRED EXPERIENCE

· Minimum 2+ years of experience in Inside Sales.

· Candidates must have relevant experience in IT software or technology solution sales.

· Experience selling one or more of the following is preferred: ERP, CRM, HRMS, Billing & Accounting Software, Inventory Management Software, SaaS Products, Website Development, Mobile Application Development, Custom Software Development, or other B2B IT Solutions.

· Experience in handling both inbound/company-generated leads and self-generated leads.

· Prior experience conducting online software/product demonstrations is strongly preferred.

· Proven track record of achieving sales targets and converting qualified leads.

REQUIRED SKILLS

· Excellent verbal and written communication skills.

· Strong presentation and product demonstration abilities.

· Solid consultative selling skills.

· Excellent lead qualification and follow-up skills.





· Strong negotiation and objection-handling abilities.

· Good understanding of B2B software sales.

· Ability to understand business requirements and recommend appropriate solutions.

· Ability to confidently communicate with business owners, decision-makers, and senior management.

· Strong closing and relationship-management skills.

· Comfortable using CRM systems and sales tools.

· Good working knowledge of email, video conferencing, LinkedIn, WhatsApp, and other digital communication platforms.

· Ability to independently generate leads when required.

· Strong target-oriented and result-driven approach.

PREFERRED QUALIFICATIONS

· Bachelor's degree in Business Administration, Marketing, Computer Applications, Information Technology, or a related field.

· Prior experience in B2B IT/software sales.

· Experience selling ERP or other business management software.

· Experience conducting software demos through platforms such as Google Meet, Zoom, or Microsoft Teams.

· Familiarity with CRM and sales pipeline management.

· Experience dealing directly with business owners and decision-makers.

IDEAL CANDIDATE PROFILE

- The ideal candidate is a confident and persuasive Inside Sales professional who understands how businesses evaluate and purchase software solutions.
- The candidate should be capable of taking a company-provided lead, understanding the prospect's requirements, identifying the right solution, conducting an effective product demonstration, handling objections, following up professionally, and ultimately closing the opportunity.
- At the same time, the candidate should be proactive enough to generate additional business opportunities independently when required.
- The candidate should be comfortable selling solutions rather than simply selling products, with the ability to understand a customer's business problem and demonstrate how the right technology can address it.

KEY PERFORMANCE INDICATORS (KPIs)

· Lead response and follow-up efficiency

· Number of qualified opportunities generated

· Lead-to-demo conversion

· Demo-to-proposal conversion

· Proposal-to-sale conversion

· Monthly and quarterly revenue achievement

· CRM data accuracy and sales pipeline management

· Overall sales target achievement

WHAT WE OFFER

· Competitive Salary with Performance-Based Incentives

· Opportunity to work with a diverse portfolio of IT and software solutions

· Professional growth and career advancement opportunities

· Sales training and product knowledge development

· Exposure to B2B sales and multiple industry verticals

· Supportive and performance-driven work environment

· Recognition and rewards for sales performance

📌 Inside Sales Executive (Bengaluru)
🏢 Extraaaz
📍 Bengaluru