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Project Management
Office
PMO - Manager Role brief: Work directly with EY leadership to deliver consistent high-quality support across various operational activities and strategic projects. The role requires application of project management and data analytics skills. Attention to detail, ownership of the entire process, coordination with geographically dispersed stakeholders and a driving personality is crucial to success in this role.
Mandatory skills and attributes: Excellent communication skills
Project Management – building knowledge of concepts and tools
Effective time management and prioritization Desired: Solution oriented, problem solving
Self-motivated towards continuous learning and upskilling
4-8 years PM/Operations or related experience
Well versed with MS tools – Excel, PPT, Teams, etc. Responsibilities:
Project management Manage and define onboarding/transition of current scope, solution designing – operating model and resources in collaboration with Business leads
Collaborate with other department leaders to drive and track project performance
Project planning and management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
Act as the first point of contact with the client and SMEs, as required
Drive IDT transformation initiatives like Tax Smart Delivery, North Star, EY Way, as and when applicable Governance Evaluate projects to ensure they meet company standards, adhering to targets, and deadlines.
Facilitate governance calls with stakeholders with tracking on agenda, MoM, actions
Recording feedback on quality, ensuring deployment of quality framework for compliance
Track project related signoffs and maintain repository in agreed format Resource optimization Conduct onboarding session for new joiners
New hire trainings schedule finalization
FTE assessment, raising hiring requests (new or backfill)
Communication of holidays to stakeholders and backup planning
Enable goal setting exercise with Talent and business leads Resource scheduling forecast through MERA, monitor for the team and report Best practices and effective communication Drive and model best practices across Re-imagined teaming models and related transformation initiatives
Creation of knowledge portal – use case scenario
Participating in internal initiatives and/or business development activities, as and when required
Scheduled internal strategic communications to create the right visibility with on-time updates Financial activities Scope and fee tracking, budget hours finalization (financial model)
Time charging & utilization monitoring for the team
Staffing mix/Ratio evaluation – quarterly
Country Plan vs. budget vs. actual hours tracking
Track invoicing schedule
Effectively use metrics to track progress, identify issues, make decisions and improvements Reporting Performance reporting (KPIs/SLA) to stakeholders as per agreed frequency
Team utilization and forecast report coordination with EMT
Achievements/success stories – scope of work, certifications, badges, process improvement, etc.
Transformation – Strategic communications, progress reports, reporting initiatives Team building Training and onboarding
Process knowledge documentation
Derive and implement team goals and objectives
Effective work allocation and progress review
Effective and on-time feedback for performance EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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