Job Location - Vidyavihar

Office time - 7:30 pm to 4:30 am (Time may vary)

Shift - USA Shift

This role ensures performance rigor, SOP discipline, people intelligence, and transformation initiatives are executed consistently across geographies to support business growth, service excellence, cost optimization, and leadership accountability.

Key Responsibilities

1. People Analytics & Leadership Insights

- Build and maintain leadership dashboards covering:
- Attrition hotspots (by function, location, role)
- Hiring vs productivity and ramp‑up effectiveness
- Workforce trends (warehouse vs sales vs support)
- Provide monthly and quarterly people insights for leadership and business reviews
- Translate people data into clear actions, risks, and recommendations, not just reports

1. HR Systems & Data Discipline

- Ensure HR systems data accuracy, completeness, and consistency
- Standardize definitions, metrics, and reporting logic across regions
- Partner with HR systems operations to maintain data hygiene and audit readiness
- Enable reliable data foundations for:
- Performance reviews
- Talent discussions
- Governance forums
- AI and automation readiness

1. AI Enablement & Process Optimization

- Drive focused, business‑relevant AI and automation initiatives (controlled scope)
- HR reporting and dashboard automation
- HR SLA and cycle‑time reduction (hiring, onboarding, HR ops)
- Workflow simplification and digitization




- Measure and report impact in terms of:
- Efficiency
- Accuracy
- Time saved
- Dependency reduction
- Ensure all AI initiatives remain aligned to people outcomes and business priorities, not experimentation

1. HR Transformation Projects

- This role will actively own and execute HR transformation initiatives, including but not limited to:
- Support the shift from transactional HR to a structured People Operating Model
- Embed governance, cadence, and accountability across HR processes
- Performance & Talent Governance Enablement
- People Governance & SOP Maturity
- Standardize and maintain HR SOPs and process documentation

Required Experience & Skills

Critical Skills

- Strong understanding of performance management and talent governance
- High comfort with data, dashboards, and analysis (Excel / reporting tools)
- Process discipline and governance mindset
- Ability to challenge constructively using data and insights
- Robust stakeholder communication and executive maturity
- High ownership and follow‑through orientation

Qualifications:
- Master’s degree in human resources or related field.
- 5 to 8 years of human resource experience.
- Outstanding knowledge of MS Office; HRIS systems (e.g. ADP) will be a plus
- Excellent communication and people skills
- Desire to work as a team with a results driven approach
- Working with start-up environment

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