DELIVERY HEAD

Role: Delivery Head
Grade: E1/E2
Location : Bangalore/ Mumbai / Pune

ROLES AND RESPONSIBILITES

Key Responsibilities:
Manage Delivery of engagements in GADM portfolio to delivery best in class
Services based on GADM Best Practices.
Lead team to deliver high-quality ADM services as per SLA – KPIs and within
budget.
Identify prospects for account expansion and growth by proposing
solutions and services to clients.
Provide strategic advice and guidance to Engagement Managers to help them
maximize the value of Capgemini’s solutions.
Manage engagement Financials including budget tracking, forecasting, and
profitability analysis in EMonitoring and drive CIP
Ensure high levels of customer satisfaction by addressing and resolving
issues proactively.
Stay updated on industry trends and Capgemini offerings to best serve
clients.
Robust problem solver. Strong communicator. Highly team-oriented.
Must be detail oriented, self-directed and have strong independent problem
solving skills
Mentors team members in technology,



architecture and delivery of applications
Successful teamwork experience and demonstrated leadership abilities are
required
Creates a shared sense of direction and community among the teams
Proven ability to transfer knowledge and stay aware of current trends and
technical advancements
Ability to articulate and present different points-of-views on various
technologies
Time management skills are a must; as well as the ability to be flexible and
creative.

SKILLS AND QUALIFICATIONS

He/ she/ they or the incumbment should have atleast 16+ years of experience in
IT services with direct client engagement for delivering Application Development
and Management Services.
Proven track record of successfully managing large client engagements and
cross-functional teams with good knowledge of EMonitoring.
The ideal candidate will have experience in delivering services in different
delivery models (Fixed Price AD, AMS, Pa

📌 Delivery Head Bangalore, Mumbai Navi Mumbai (India)
🏢 Capgemini
📍 India